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Overall rating: 4.527985 / 5 from 536 reviews.

AI Generated Review Summary

The PROJAM™ basketball hoop is a fun and durable accessory for Jumpflex trampolines, loved by kids and adults. It features easy assembly, excellent service, and high-quality construction. The product comes with a soft basketball and pump, and is recommended for kids aged 6 and up.

Summary topics

  • Product Enjoyment: 4%
  • Assembly Instructions: 3%
  • Ease of Assembly: 2%
  • Customer Service: 15%
  • Fun Factor: 10%

Review topics: ["size","straps","quality","materials","cover","looks","delivery","feels","design","instructions","assembly","price","setup","frame","replacement","work","protection","support","set","service","features","trampoline","addition","fun","kids","hoop","projam","jumpflex","accessories","tramp"].

Review highlights

  • "great fun, good quality and family loves it!"Courtney T.
  • "Great service arrived on time, and great quality."Peter B.
  • "Your customer service has been brilliant and we now have 3 happy kids!"Kate S.

Reviews

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Not sure how it will

"Not sure how it will last, unfortunately it's in a spot where the wind might give it a hard time"

Rebecca w. (3/5)

Excellent quality! We are very

"Excellent quality! We are very happy with our trampoline, thank you. 😀"

Linda T. (5/5)

Quality components; easy setup; solid

"Quality components; easy setup; solid construction. We are very happy with our purchase."

Naomi H. (5/5)

Very flimsy hoop especially when

"Very flimsy hoop especially when comparing the high quality of the rest of the trampoline. The straps come loose and have to be retightened frequently. The snap that keeps the rim secured to the base of the backboard comes undone. The rim occasionally collapses downward and needs to be reset. I can understand the need for some give on the rim for jumper safety, but this rim is in constant need for adjustment even when just shooting the provided basketball (no rough play)."

Chase D. (2/5)

Impossibly difficult to assemble, the

"Impossibly difficult to assemble, the net pole hole doesn’t align with the leg properly. I’m going to have to dissemble it and start again. Fun way to spend the long weekend"

Damian C. (1/5)

Excellent quality, kids are loving

"Excellent quality, kids are loving the new trampoline and especially the hoop attachment!"

Marijke T. (5/5)

Still waiting on delivery of

"Still waiting on delivery of box 5 which contained the poles and springs for the trampoline from Order placed in November which was meant to be for my grandchildren’s Xmas present. Very disappointing! Adam from Customer Service has been attempting to track down another box and has been helpful in keeping me updated with emails and a small refund for the inconvenience so appreciate his ongoing efforts to finalise this matter"

Alison H. (1/5)

Comes with two types of

"Comes with two types of mounts (high or low) so we can have a hoop and install a shade at a later date! Perfect accessory for our 19ft JumpFlex, came with ball and pump! Super easy to install!"

Lauren G. (5/5)

Q&A

Can the Projam hoop still be installed onto a 15ft Hero with the smartshade cover attached?
Hi Mark, Thank you for your question! We recommend taking down either accessory when not in use. Warm regards, Customer service representative.
Do you sell replacement parts for this hoop? We have had one since 2020 but one of the tension rods in the back has been lost. Can I get a replacement from you?
Hi Jason, Thank you for your question! We're very sorry as we don't sell replacement parts to the Projam™. The whole will need to be replaced in order to fix the Projam™. Warm regards, Customer representative
Does the pro jam fit the jumpflex hero trampoline? If so are there instructions available for it?
Hi Kyle, Thank you for your question! Unfortunately, the Projam™ is not compatible with the HERO model and is only compatible with the FLEX model. Warm regards, Customer service representative.
Is it possible to get a set of replacement poles for the pro jam? We had one of them break this summer. We have all the other pieces. Kind of hate getting a completely new hoop and all.
Hi Vincent, Thanks for getting in touch. Unfortunately, we don't sell spare parts for the PROJAM. Please contact us at hello@jumpflex.com for other ways we can assist with your inquiry. Kind regards, Savuth
Can I order the extender pools for the back of the basketball hoop? Somehow one is missing so we cannot use the basketball hoop or attach it to the trampoline at this time.
Hi Michele, Thank you for your question! Unfortunately, we don’t service replacement parts for the Program™. Essentially, the whole Projam™ will need to be replaced.

Overall rating: 4.527985 / 5 from 536 reviews.

AI Generated Review Summary

The PROJAM™ basketball hoop is a fun and durable accessory for Jumpflex trampolines, loved by kids and adults. It features easy assembly, excellent service, and high-quality construction. The product comes with a soft basketball and pump, and is recommended for kids aged 6 and up.

Summary topics

  • Product Enjoyment: 4%
  • Assembly Instructions: 3%
  • Ease of Assembly: 2%
  • Customer Service: 15%
  • Fun Factor: 10%

Review topics: ["size","straps","quality","materials","cover","looks","delivery","feels","design","instructions","assembly","price","setup","frame","replacement","work","protection","support","set","service","features","trampoline","addition","fun","kids","hoop","projam","jumpflex","accessories","tramp"].

Review highlights

  • "great fun, good quality and family loves it!"Courtney T.
  • "Great service arrived on time, and great quality."Peter B.
  • "Your customer service has been brilliant and we now have 3 happy kids!"Kate S.

Reviews

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Not sure how it will

"Not sure how it will last, unfortunately it's in a spot where the wind might give it a hard time"

Rebecca w. (3/5)

Excellent quality! We are very

"Excellent quality! We are very happy with our trampoline, thank you. 😀"

Linda T. (5/5)

Quality components; easy setup; solid

"Quality components; easy setup; solid construction. We are very happy with our purchase."

Naomi H. (5/5)

Very flimsy hoop especially when

"Very flimsy hoop especially when comparing the high quality of the rest of the trampoline. The straps come loose and have to be retightened frequently. The snap that keeps the rim secured to the base of the backboard comes undone. The rim occasionally collapses downward and needs to be reset. I can understand the need for some give on the rim for jumper safety, but this rim is in constant need for adjustment even when just shooting the provided basketball (no rough play)."

Chase D. (2/5)

Impossibly difficult to assemble, the

"Impossibly difficult to assemble, the net pole hole doesn’t align with the leg properly. I’m going to have to dissemble it and start again. Fun way to spend the long weekend"

Damian C. (1/5)

Excellent quality, kids are loving

"Excellent quality, kids are loving the new trampoline and especially the hoop attachment!"

Marijke T. (5/5)

Still waiting on delivery of

"Still waiting on delivery of box 5 which contained the poles and springs for the trampoline from Order placed in November which was meant to be for my grandchildren’s Xmas present. Very disappointing! Adam from Customer Service has been attempting to track down another box and has been helpful in keeping me updated with emails and a small refund for the inconvenience so appreciate his ongoing efforts to finalise this matter"

Alison H. (1/5)

Comes with two types of

"Comes with two types of mounts (high or low) so we can have a hoop and install a shade at a later date! Perfect accessory for our 19ft JumpFlex, came with ball and pump! Super easy to install!"

Lauren G. (5/5)

Q&A

Can the Projam hoop still be installed onto a 15ft Hero with the smartshade cover attached?
Hi Mark, Thank you for your question! We recommend taking down either accessory when not in use. Warm regards, Customer service representative.
Do you sell replacement parts for this hoop? We have had one since 2020 but one of the tension rods in the back has been lost. Can I get a replacement from you?
Hi Jason, Thank you for your question! We're very sorry as we don't sell replacement parts to the Projam™. The whole will need to be replaced in order to fix the Projam™. Warm regards, Customer representative
Does the pro jam fit the jumpflex hero trampoline? If so are there instructions available for it?
Hi Kyle, Thank you for your question! Unfortunately, the Projam™ is not compatible with the HERO model and is only compatible with the FLEX model. Warm regards, Customer service representative.
Is it possible to get a set of replacement poles for the pro jam? We had one of them break this summer. We have all the other pieces. Kind of hate getting a completely new hoop and all.
Hi Vincent, Thanks for getting in touch. Unfortunately, we don't sell spare parts for the PROJAM. Please contact us at hello@jumpflex.com for other ways we can assist with your inquiry. Kind regards, Savuth
Can I order the extender pools for the back of the basketball hoop? Somehow one is missing so we cannot use the basketball hoop or attach it to the trampoline at this time.
Hi Michele, Thank you for your question! Unfortunately, we don’t service replacement parts for the Program™. Essentially, the whole Projam™ will need to be replaced.

Overall rating: 4.527985 / 5 from 536 reviews.

AI Generated Review Summary

The PROJAM™ basketball hoop is a fun and durable accessory for Jumpflex trampolines, loved by kids and adults. It features easy assembly, excellent service, and high-quality construction. The product comes with a soft basketball and pump, and is recommended for kids aged 6 and up.

Summary topics

  • Product Enjoyment: 4%
  • Assembly Instructions: 3%
  • Ease of Assembly: 2%
  • Customer Service: 15%
  • Fun Factor: 10%

Review topics: ["size","straps","quality","materials","cover","looks","delivery","feels","design","instructions","assembly","price","setup","frame","replacement","work","protection","support","set","service","features","trampoline","addition","fun","kids","hoop","projam","jumpflex","accessories","tramp"].

Review highlights

  • "great fun, good quality and family loves it!"Courtney T.
  • "Great service arrived on time, and great quality."Peter B.
  • "Your customer service has been brilliant and we now have 3 happy kids!"Kate S.

Reviews

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Not sure how it will

"Not sure how it will last, unfortunately it's in a spot where the wind might give it a hard time"

Rebecca w. (3/5)

Excellent quality! We are very

"Excellent quality! We are very happy with our trampoline, thank you. 😀"

Linda T. (5/5)

Quality components; easy setup; solid

"Quality components; easy setup; solid construction. We are very happy with our purchase."

Naomi H. (5/5)

Very flimsy hoop especially when

"Very flimsy hoop especially when comparing the high quality of the rest of the trampoline. The straps come loose and have to be retightened frequently. The snap that keeps the rim secured to the base of the backboard comes undone. The rim occasionally collapses downward and needs to be reset. I can understand the need for some give on the rim for jumper safety, but this rim is in constant need for adjustment even when just shooting the provided basketball (no rough play)."

Chase D. (2/5)

Impossibly difficult to assemble, the

"Impossibly difficult to assemble, the net pole hole doesn’t align with the leg properly. I’m going to have to dissemble it and start again. Fun way to spend the long weekend"

Damian C. (1/5)

Excellent quality, kids are loving

"Excellent quality, kids are loving the new trampoline and especially the hoop attachment!"

Marijke T. (5/5)

Still waiting on delivery of

"Still waiting on delivery of box 5 which contained the poles and springs for the trampoline from Order placed in November which was meant to be for my grandchildren’s Xmas present. Very disappointing! Adam from Customer Service has been attempting to track down another box and has been helpful in keeping me updated with emails and a small refund for the inconvenience so appreciate his ongoing efforts to finalise this matter"

Alison H. (1/5)

Comes with two types of

"Comes with two types of mounts (high or low) so we can have a hoop and install a shade at a later date! Perfect accessory for our 19ft JumpFlex, came with ball and pump! Super easy to install!"

Lauren G. (5/5)

Q&A

Can the Projam hoop still be installed onto a 15ft Hero with the smartshade cover attached?
Hi Mark, Thank you for your question! We recommend taking down either accessory when not in use. Warm regards, Customer service representative.
Do you sell replacement parts for this hoop? We have had one since 2020 but one of the tension rods in the back has been lost. Can I get a replacement from you?
Hi Jason, Thank you for your question! We're very sorry as we don't sell replacement parts to the Projam™. The whole will need to be replaced in order to fix the Projam™. Warm regards, Customer representative
Does the pro jam fit the jumpflex hero trampoline? If so are there instructions available for it?
Hi Kyle, Thank you for your question! Unfortunately, the Projam™ is not compatible with the HERO model and is only compatible with the FLEX model. Warm regards, Customer service representative.
Is it possible to get a set of replacement poles for the pro jam? We had one of them break this summer. We have all the other pieces. Kind of hate getting a completely new hoop and all.
Hi Vincent, Thanks for getting in touch. Unfortunately, we don't sell spare parts for the PROJAM. Please contact us at hello@jumpflex.com for other ways we can assist with your inquiry. Kind regards, Savuth
Can I order the extender pools for the back of the basketball hoop? Somehow one is missing so we cannot use the basketball hoop or attach it to the trampoline at this time.
Hi Michele, Thank you for your question! Unfortunately, we don’t service replacement parts for the Program™. Essentially, the whole Projam™ will need to be replaced.

Overall rating: 4.527985 / 5 from 536 reviews.

AI Generated Review Summary

The PROJAM™ basketball hoop is a fun and durable accessory for Jumpflex trampolines, loved by kids and adults. It features easy assembly, excellent service, and high-quality construction. The product comes with a soft basketball and pump, and is recommended for kids aged 6 and up.

Summary topics

  • Product Enjoyment: 4%
  • Assembly Instructions: 3%
  • Ease of Assembly: 2%
  • Customer Service: 15%
  • Fun Factor: 10%

Review topics: ["size","straps","quality","materials","cover","looks","delivery","feels","design","instructions","assembly","price","setup","frame","replacement","work","protection","support","set","service","features","trampoline","addition","fun","kids","hoop","projam","jumpflex","accessories","tramp"].

Review highlights

  • "great fun, good quality and family loves it!"Courtney T.
  • "Great service arrived on time, and great quality."Peter B.
  • "Your customer service has been brilliant and we now have 3 happy kids!"Kate S.

Reviews

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Basketball hoop lower setup

"We do not enjoy the design of the hoop. As others mention, the snap comes undone and can be tedious to fix each time. Also, we used the lower setup for our younger kids. The directions advise you to secure the bottom portion with straps and the metal hooks are to go through the net. With people jumping and the net moving, these hooks are just going to create a hole in our net over time. We recommend finding a new design for your basketball hoops."

Francis L. (2/5)

Not sure how it will

"Not sure how it will last, unfortunately it's in a spot where the wind might give it a hard time"

Rebecca w. (3/5)

Excellent quality! We are very

"Excellent quality! We are very happy with our trampoline, thank you. 😀"

Linda T. (5/5)

Quality components; easy setup; solid

"Quality components; easy setup; solid construction. We are very happy with our purchase."

Naomi H. (5/5)

Very flimsy hoop especially when

"Very flimsy hoop especially when comparing the high quality of the rest of the trampoline. The straps come loose and have to be retightened frequently. The snap that keeps the rim secured to the base of the backboard comes undone. The rim occasionally collapses downward and needs to be reset. I can understand the need for some give on the rim for jumper safety, but this rim is in constant need for adjustment even when just shooting the provided basketball (no rough play)."

Chase D. (2/5)

Impossibly difficult to assemble, the

"Impossibly difficult to assemble, the net pole hole doesn’t align with the leg properly. I’m going to have to dissemble it and start again. Fun way to spend the long weekend"

Damian C. (1/5)

Excellent quality, kids are loving

"Excellent quality, kids are loving the new trampoline and especially the hoop attachment!"

Marijke T. (5/5)

Still waiting on delivery of

"Still waiting on delivery of box 5 which contained the poles and springs for the trampoline from Order placed in November which was meant to be for my grandchildren’s Xmas present. Very disappointing! Adam from Customer Service has been attempting to track down another box and has been helpful in keeping me updated with emails and a small refund for the inconvenience so appreciate his ongoing efforts to finalise this matter"

Alison H. (1/5)

Comes with two types of

"Comes with two types of mounts (high or low) so we can have a hoop and install a shade at a later date! Perfect accessory for our 19ft JumpFlex, came with ball and pump! Super easy to install!"

Lauren G. (5/5)

Q&A

Can the Projam hoop still be installed onto a 15ft Hero with the smartshade cover attached?
Hi Mark, Thank you for your question! We recommend taking down either accessory when not in use. Warm regards, Customer service representative.
Do you sell replacement parts for this hoop? We have had one since 2020 but one of the tension rods in the back has been lost. Can I get a replacement from you?
Hi Jason, Thank you for your question! We're very sorry as we don't sell replacement parts to the Projam™. The whole will need to be replaced in order to fix the Projam™. Warm regards, Customer representative
Does the pro jam fit the jumpflex hero trampoline? If so are there instructions available for it?
Hi Kyle, Thank you for your question! Unfortunately, the Projam™ is not compatible with the HERO model and is only compatible with the FLEX model. Warm regards, Customer service representative.
Is it possible to get a set of replacement poles for the pro jam? We had one of them break this summer. We have all the other pieces. Kind of hate getting a completely new hoop and all.
Hi Vincent, Thanks for getting in touch. Unfortunately, we don't sell spare parts for the PROJAM. Please contact us at hello@jumpflex.com for other ways we can assist with your inquiry. Kind regards, Savuth
Can I order the extender pools for the back of the basketball hoop? Somehow one is missing so we cannot use the basketball hoop or attach it to the trampoline at this time.
Hi Michele, Thank you for your question! Unfortunately, we don’t service replacement parts for the Program™. Essentially, the whole Projam™ will need to be replaced.